Privacy Policy

Dr. Sulochana Mortha's Hospital ("we", "our", or "the clinic") respects your privacy. This policy explains how we handle information when you use our website, book appointments, or receive care at our Madinaguda facility.

By using this website or submitting an appointment request, you agree to the practices described below. This policy is intended for patients and visitors in India and should be read alongside applicable medical privacy regulations.

We may collect your name, phone number, email address, preferred appointment date, consultation type, and any message you provide through our contact or appointment forms.

When you visit our clinic, we maintain medical records as required for lawful clinical care, including history, examination findings, investigations, prescriptions, and treatment plans.

Our website may collect limited technical data such as browser type, device information, and pages visited through analytics tools (for example Google Analytics or Microsoft Clarity) when enabled in production.

We use contact and appointment details to respond to enquiries, schedule consultations, and coordinate follow-up care.

Clinical information is used solely to provide safe, appropriate medical treatment and to maintain accurate health records.

Aggregated, non-identifying website analytics help us improve site performance and understand which health topics visitors find useful.

We do not sell your personal or health information. We may share data with laboratories, imaging centres, or referral hospitals only when necessary for your care and with appropriate safeguards.

We may disclose information when required by law, court order, or statutory public-health reporting obligations.

We apply reasonable administrative and technical measures to protect information against unauthorized access, alteration, or disclosure.

Medical records are retained in accordance with applicable clinical and legal requirements. Website enquiry data is kept only as long as needed to fulfil the request or maintain business records.

You may request access to, correction of, or clarification about personal information we hold, subject to clinical and legal constraints on medical records.

To exercise these rights or ask questions about this policy, contact us at care@drsulochana.com or call 098498 61089. Our clinic address is Plot No. 1-99/4/C/20, Ramakrishna Nagar, Madinaguda, Hyderabad, Telangana 500049.